At  indibest.com, we want you to be completely satisfied with your purchase and enjoy your shopping spree. We have framed our Return Policy to meet your various complaints. When you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.

Non-perishable items should be returned within 3 days of the delivery date. While most of the non-perishable items are returnable, they are subject to the following guidelines as per "Conditions for Return":

a) Damaged or Wrongly Shipped Items

Non-Perishable: In case of damaged or wrongly shipped items, the request for exchange should be submitted within 3 days of the delivery date. After return of the item as per "Conditions for Return", replacement for damaged/ wrongly shipped items will be made .

Perishable Items: In case of  perishable items like cakes, flowers and  sweets refund will be entertained only if they are wrongly shipped.

b) Refund for non-delivery of Items

Non-Perishable Items: In case of missed/non-delivery of non-perishable items, while the recipient is away, the order will be repeated once more after the stipulated day. In case of non-delivery of an item altogether, then the refund for the same will be made.

Perishable Items: For delivery of cakes, flowers and sweets the delivery of items will be attempted only once. Being perishable in nature, there will be no refund against such items.

c) Partial-Refunds : Partial Refunds will be made in case of multiple goods being ordered and one/few items amongst that list is/are not delivered. In such cases, customers get refund only against non-executed deliveries.

d) Refund against cancelled orders : Refund will be made only against approved cancelled orders.

Conditions for Return

Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. If you are returning a product listed below, please check to make sure, your return meets the conditions described.
1) Computers, notebook computers, handheld devices, TV’s, digital cameras and camcorders - Must be returned within 3 days of the delivery date.
2) CDs, DVDs, VHS tapes, phone cards, computer software and printer cartridges - Must be unopened.
3)  Books - Must be in their original condition.
4) Perishables and personal care items - May not be returned, unless defective or wrongly delivered.

Note: Refund for item(s) or exchange for damaged/ wrongly shipped item(s) will be made/done after deducting the shipping/handling charges.

Duration of Returns:

a) Returns on Credit Card : Please allow up to two billing cycles for the return credit to appear on your credit card statement.

b) Alternative Method – Store Credit : If credit cannot be issued to your credit card, then on mutual acceptance a store credit will be issued i.e. order worth the refund amount can be used in future from your store credit for other purchase.

Pricing Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Giftagift.com reserves the right to accept or decline your order for any reason at any time. In case of non-availability of the ordered item, giftagift.com may deliver any other product nearest to the description of your original item ordered.
All orders placed (in U.S. dollars) must obtain verification pre-approval with an acceptable method of payment. We may require additional verification or information before accepting any order. If additional information is necessary, we will contact you via email or Telephone number at the email address/telephone number provided on your order. Shipping and delivery timeframes quoted on the site will not begin until appropriate approval and verification of your order has been obtained.

Availability : At times, your order may be out of stock. In this event, indibest.com will notify you via email with the status of your order. If the expected delivery date of the  is within 30 days, indibest.com will place your order on backorder and notify you when it ships. If you wish to cancel your order while on backorder status, please see our Cancellation Policy. If the expected delivery date of the item is greater than 30 days, indibest.com will notify you that the order has been cancelled due to an out of stock status. All notifications will take place via email.

Corrections : 

In the event if a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information received from our suppliers, or store partners, indibest.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

indibest.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, indibest.com shall immediately issue a credit to your credit card account to the amount of your original charge.